The impact of reward on employee performance: a case study- Ministry of Education and Sports in Uganda

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Date
2011-10
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Publisher
Kampala International University, College of Economics and Management
Abstract
The study on the "Impact of Rewards on Employee Performance" was carried out in the Ministry of Sorts and Education in Uganda with specific aims of; assessing reward as a dynamic in performance of employees, the contribution of employees performance to organizational productivity challenges experienced as a result of rewards and intervention measures t!1at can be adopted. A review of related literature was carried out in comprehending the problem, enriching and supplementing the study findings. This was through quantitative and qualitative research designs under which questionnaires and interviews administered to a sample of 60 respondents who were purposively selected. It was established that, reward as a dynamic creates acceptability of management processes; self initiative and belongingness, plays a compensatory role and helps management to ascertain as to when and how to reward employees. It was also revealed that employees contributed the wellbeing of the organization by attaining set goals, building organization’s reputation, working productively as a team, boosting management efficiencies and coordinating organization activities. The challenges of rewards in organization performance were identified as creating misunderstandings between workers, employee becoming psychologically conditioned, demotivation of employees in case of absence of rewards, wastage of company resources in cases of labor turnover and inconsistencies in quality output. The study concluded that employee bum out has serious consequences for employees thus calls for reducing through rewards. Thus it is prudent for organizations to recognize the need to be cautious in selecting a reward system that is strategic and free from holding managers liable in cases of their absence. The study recommended; preventing burnout through feedback both from organizations and co-workers; management should understand what motivates employees; altering of rewards; rewards through employee recognition.
Description
A research report submitted to the School of Business And Management in partial fulfillment of the requirements for the Award of a Degree in Business Administration of Kampala International University
Keywords
employee, performance
Citation