Service quality and profitability of National Water and Sewerage Corporation Fort-Portal Area
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Date
2012-05
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Kampala International University: College of Economics and Management
Abstract
The purpose of the study was to investigate what could cause low profitability in NWSC with the high improvements in the services being provided. It focused majorly on the different services that are being offered, how they have been improved and what has led to low profitability in National Water and Sewerage Corporation. Recommendations were made on strategies to be used in improving the profitability.
Description
A research report submitted to the College of Applied Economics and Management Science in partial fulfillment of the requirements for the Award of a Degree of Bachelor of Business Administration of Kampala International University
Keywords
Service quality, Profitability, National Water and Sewerage Corporation, Fort-Portal, Uganda