A web-based airline reservation system case study: agefreco airways DRC

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Kampala International University,School of Computing and Information Technology
Airline companies have existed since the beginning the 20th century. This industry has been dramatically improving since the late 1950s. European and American companies lately developed websites for their companies in order to increase customer satisfaction through these new services. In Africa, especially in DRC, this new technology is still at the initial stage and developers are shifting from simple websites to dynamic ones with much more interactivity. This paper focuses on the airline industry on the Web and develops a customer oriented airline site evaluation framework. It may be useful not only to users that purchase airline services via Internet but also to designers and developers of airline websites. The main objective of this project was not only to develop an online airline reservation system that could speed up the business process of the company but also to allow users to check themselves for flight schedules, tariffs, plane types and they would be able to make and cancel a reservation. Airline reservation systems can manage multiple airlines, schedules and fares. Multiple agents can log in and users can view deals reserve online and pay with either a credit card, check or cash. The administrators con basically setup the system to your needs, input all the fare into airline schedules and create agents who will use the system to book and make reservations.
A graduation project report submitted to the School of Computer Studies in partial fulfillment of the requirements for the award of the Degree of Bachelor of Business Computing of Kampala International University
web-based, airline, reservation system, Agefreco airways