The role of credit management on sustainability of commercial banks in South Sudan: a case study of Nile commercial bank-Juba branch

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Kampala International University, College of Economics and Management
To assess the role of credit management on the sustainability of commercial banks in South Sudan and was driven by three objectives. These were; to find out how Commercial banks manage Credit in South Sudan, to find out the challenges of Credit management in Commercial banks in South Sudan and to establish the causes of poor credit management by Commercial banks. To achieve these objectives, the researcher sampled one hundred fourteen (114) respondents from Nile Commercial Bank-Juba branch. The findings revealed that; On the impact on debt management of bank performance, the finings revealed that; clear cash flows, increase in revenue, reduction in losses, and achievement of organizational goal were the answers given by the respondents. And on the challenges of debt management in Nile Commercial Bank-Juba branch, the findings revealed that; fraud, lack of debt management software, poor record keeping, and poor coordination with other banks were the answers given by the respondents. The recommendations to Nile Commercial Bank were; The Management of Commercial banks should ensure that the credit and debt management/ collection staff work as a team, excellent liaison and communication skills especially when identifying business risks and how to minimize bad debts, Lending limits should be established to avoid undue concentration of credit. Banking laws in most countries limit the amount a bank can lend to any single borrower or group of related borrowers so that in the event of these borrowers going bust lending bank does not incur losses, Financial Institution should engage the stakeholders in identifying problems in debt collection performance in order to get results.
A Research Report Submitted to College of Economics and Management in Partial Fulfillment of the requirements for the Award of Bachelor's Degree in Business Administration of Kampala International University
Credit management, Commercial banks, South Sudan, Nile commercial bank-Juba branch