Driving license management system case study: Uganda revenue authority

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Kampala International University, School of Computing and Information Technology
In ura, there was use of traditional system. traditional driver license management system (tdlms) used paper and files to store data. this was not secure. time consuming and processing was difficult. the objective of this study was to determine and describe a better means of solving the paper work problem surrounding the driver license management in the ura. the researchers also had questions to ask pertaining to their study. the sample questions included among others, the following: what hardware resources were required to build an effective and interactive dlms?, what software resources were required to build an effective and interactive dlms? , what protocols were required for dlms storage, security, and retrieval? , this study was conducted through a cross-sectional survey research design. in this study, the researchers traced through the ura records, interviewed a couple of drivers around Kampala and determined the extent to which the current system could be improved. in this study, the sample size was 700 participants but only 500 interviewees were selected from among the drivers and staff of ura. data was collected using questionnaire, interviews and review of existing documents. this study employed stratified sampling technique, which identified sub-groups in the population and their proportions and selected from each sub group to form a sample. the data collected was presented in tabular format showing responses on traditional paperwork system, basing on the observations, and interviews conducted with sampled drivers from the 5 divisions of kampala district and the stqff of ura. 100% of the respondents revealed that there is no computerized driver license management system in ura. the study revealed that 74% of the respondents say the current system is time wasting and unreliable. 26% of the respondents however tend to believe that the current system should stay. it was then concluded that computerization of the driver licensing system is the only way to go.
A research report submitted to the college of applied sciences and technology in partial fulfilment of the requirements for the award of the degree of bachelors of Information technology of Kampala International University
Driving license, Management system, Uganda revenue authority