An impact of institutional conflict on labor relations and employee performance: case study of Mubende District Local Government

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Kampala International University, College of Humanities and Social Sciences
The purpose of this study was to examine the impact of labor relations and employee performance in organizations with specific reference to Mubende district local government Headquarters. The objective of the study was to examine the impact of labor relations and employee performance, to establish the relationship between labor relations and employee performance and to find out the major parties involved in promoting labor relations. The researcher used questionnaires and interviews as the research instruments. The data collection comprised of both primary and secondary data. Also data was analyzed both qualitatively and quantitatively. The findings indicated that there was a good labor relation that was reflected in the effective communication, teamwork and nonexistence of strikes. It was also discovered that labor relations to some employees was poor since the top management does not involve them in daily routine meetings, they were poorly motivated and their welfare was poor. The general recommendations have been made that, the management of Mubende district Headquarters should devise means to harmonize the system of labor relations to ensure that it is maintained and understood by all employees to avoid frustrations and demotivation of employees, also the management should give employees equal chances to participate in decision making process, encouraging employees to join trade unions, opening up the channels of communication and improve on the welfare services.
A Research Report Submitted To The Institute Of Open And Distance Learning In Partial Fulfillment Of The Award Of Bachelor Of Arts In Conflict Resolution Kampala International University
Institutional conflict, Labor relations, Employee performance, Mubende District Local Government