The impact of consumers' attitude on internet banking adoption in Uganda: a case of Pride Micro Finance, Kabalagala Branch Kampala

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Kampala International University,College of Economics and Management
his study was carried out to assess the impact of consumers' attitude on internet banking adoption in Uganda: A case of pride micro finance, Kabalagala branch Kampala. The stu'tly objectively sought; to examine the relationship between consumer attitude and internet banking, to examine why there is low internet banking adoption and to find out the different services offered through internet banking. The study used a cross-sectional research design. Data was collected using questionnaires. A simple random sampling design was used to select respondents fi'om the clients and purposive sampling was used to select staff respondents. The study covered 100 respondents all had iriformation on internet banking. Data presentation was done using pie charts and bar graphs showing frequencies and percentages. Data analysis was done using a computer package of SPSS.The findings revealed that; establishing the effects of internet banking on management peiformance was one of the major objectives of the study.
Research report submitted to the College of Economics and Management in partial fulfillment of the requirements for the A ward of Bachelors Degree in Business Administration Of Kampala International University
Consumers', Internet, Banking, Adoption, Uganda