Government policy and service delivery in selected local governments in somaliland

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Date
2013-01
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Publisher
Kampala International University.College of Humanities and social science
Abstract
The study aimed at establishing the relationship between the government policy and service delivery in selected local government in hargaisa Somaliland. the next step was to identify the research objectives , this objectives include: To correlate government policy and service delivery , To determine the profile of respondents in terms of Gender, Age, ,educational level , marital status , To determine the levels of government policy in selected local government , To determine the level service delivery in selected local government , To determine if there is a significant relationship between the level of government policy and service delivery in selected local government. The study was conducted through descriptive survey and correlation research design, quantitative approach with a questionnaire which also included a target population of 140 and sample size 105 respondents from selected local government in somaliland. The study utilized descriptive statistics frequencies and percentages, tables were used in the presentation of data and also Pearson’s correlation coefficient was applied to test correlation between government policy and service delive The research found that the government policy and service delivery of selected local government, are significantly correlate its recommended that all government institutions in hargaisa Somaliland should make sure that they provide efficiency and effective service delivery in the community or needed community of the country especially in health sectors because there are many people who are suffering from poor health conditions in very regions of the country. The government institutions should make sure to use bottom-up approach as a tool to deal with the communities problems and prioritize the needs of the community.
Description
Thesis presented to the College of Higher Degree and Research Kampala International University Kampala, Uganda in partial fulfillment of the requirements for the higher degree master of Arts Development Studies
Keywords
Government policy, Service delivery, Local governments, Somaliland
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