Employee attitudes and organizational Performance in Local Governments of Uganda: a case study of Budaka district Local Government

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Kampala International University, College of Humanities and Social Sciences
This study set out to find out the relationship between employee attitudes and organisational performance in Local Governments. It was guided by three research objectives as follows: (I) To find out the relationship between employee attitudes and productivity in Local Governments. (II) To establish the correlation between employee attitudes and service delivery and (III) To find out the relationship between employee attitudes and revenue collection in Local Governments [he study used a descriptive cross section research design which involved establishing the relationship between the independent variable and the dependent variable. The quantitative data was obtained using structured questionnaires from cliffereni. Categories of people such as respondents from the I3udaka District Local Government, while the qualitative data ~eas obtained from key informants, interviews and observations. The study was based on a population of 600 individual members with more than half of’ it constituting women where a sample size of 100 was selected. Quantitative data from questionnaires were analysed by use of figures, and frequency tables. After the data was collected, hand written notes were assembled and typed into word processing program-MS word. The findings on the study revealed that there is a positive significant relationship between employee attitudes and productivity in Local Governments with(r = 0.723, sig. = 0,000). The result implies that as employees improve on attitudes towards work, their productivity in the local government will increase. Since the (sig. = 0.000 <0.005), this leads to the rejection ofthe null hypothesis that there is no relationship between employee attitudes and productivity in Local Governments. There is a Pearson Correlation coefficient of 0.851 between between employee attitudes and Service delivery. This finding was subjected to verification to test the hypothesis; there is a significant relationship between employee attitudes and Service delivery. “by comparing the significance of the correlation (P.000) to the recommended significance of (1.05 and ihu~ employee attitudes have a strong and positive relationship with revenue collection in Budal\a district Local Governments (r 0.690, N 100, p < 0.05). This means that increased adherence to employee attitudes is expected to improve on revenue collection within I3udaka district Local Government. The study concluded that job satisfaction, performance, Involvement, staff commitment and Performance are associated and inter-related and together lead to the realization of organizational objectives. Some other factors which influence on the performance should be explored by further study. The study recommended that Performance standards should be established and communicated to the employees by the local government of Uganda. This will help employees to achieve the standards and perform well. Employees who are reaching standards and or above standard should be appreciated and rewarded, Fair pay benefits, promotion opportunities and good supervision should be in the organization to satisfy the employees in order to enhance the performance, Good leadership styles as to fit for the organizational conditions may be satisfied the workers and Identifying weaknesses of employees may be the best one to improve the Worker’s performance because it indicates the area which training should be provided.
A research report submitted to the college of humanities and social sciences in partial fulfilment of the requirements for tile award of Bachelors’ degree in Development Studies of Kampala International University
Employee attitudes, Organizational Performance, Local governments, Budaka district