Staff qualities and management of internally displaced persons in Hargeisa Somaliland

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Kampala International University, College of Humanities and Social Sciences
The purpose of this study was to assess the relationship between staff qualities and management effectiveness and to find out whether it improves the management effectiveness of the internal displacement persons (IDPS) in Hargeisa Somaliland. The instruments used for collection was questionnaire used to establish the following: Determine the profile respondents in terms of, age ,gender ,education, Determine level of staff quality in the IDPS of Hargeisa Somaliland, Determine the level of management in the IDPS of Hargeisa Somaliland, Determine if there is significance relationship to in the level of staff quality and the management of IDPS in Hargeisa Somaliland. The findings indicate a significant relationship between the level of staff quality and management of IDPS. This is shown by the fact that the sig. value was less than the maximum sig. value of 0.O5considered in social sciences. (R-value=Q.655, l sig.value=o. 000). Conclusions From the purposes of the study, the researcher generated the following, Strengths , Most of the respondents were young people ranging from 20-39 years and highly educated from degree to masters indicating that most of the JDPS are managed by educated persons. The staffs of IDPS in Hargeisa have enough education, performance; have enough experience, enough training and enough qualification. These satisfactory aspects indicate that the IDPS staffs in Hargeisa have enough qualification and can perform the required duties if properly equipped. The staff of IDPS in the stipulated research areas was found out that they had different abilities which included leadership, team work proving that they were satisfactorily good managers and could run the functions of IDPS. Weakness There were less female respondents in the research as compared to their male counterparts. This means that women in this part of Africa are still lagging behind the trend of new development and expression. Most of the services are provided by men which minuses the statuses of women in service provision which are purposed to be provide by women for instance helping Internally Displaced people. The null hypothesis of “No significant relationship between Staff quality and management of IDPS” was rejected. A conclusion was taken that staff quality and management of IDPS is very crucial in the provision of services to internally displaced persons in Hageisa. For instance the work of social service providers can be best addressed through their level of education and experience. The researcher recommends that there is need to up lift the quality of staff through promoting their capacity to attain knowledge, skills, experience and other related aspects that can turn them in to very active service providers. More women should be empowered to take part in active research and also should be employed in the IDPS due to their human nature and ability to serve as mothers and active persons. Enough equipment should be provided to service providers JPDS so as to actively serve the people in IDPS. These can be mobilized through various ways including government and donor NGOs in the country and the world as a whole.
A Thesis Presented to the College of Higher Degree and Research Kampala International University Kampala, Uganda in Partial Fulfillment of the Requirements for the Degree of Masters of Human Rights and Development
Staff qualities, Internally displaced persons