Impact of employee relations and employee productivity in an organization: case study of UMEME Kabalagala Branch Uganda

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Kampala International University: College of Economics and management
The purpose of the study was to examine the impact of employee relations on employee productivity in UMEME. The study was guided by the following objectives, the nature and effectiveness of employee relations in UMEME, the employee relations that boost employee productivity in UMEME and solutions to the challenges raced with poor employee relations that hinder employee productivity. The study was carried out against the background that the poor employee relations in UMEME such as poor motivation, recruitment, training, retention and salary levels are leading to poor service delivery of employees. The research design of the study involved a cross section and sample survey and data were collected using primary and secondary data collection methods. Primary data collection involved the use of qualitative and quantitative methods where qualitative methods included use questionnaires. Secondary data was sought through documenting review. A sample size of 50 respondents was where operative employees, managers and electricity consumers were involved. The findings of the study were; nature of employee relations in UMEME include; Motivation, Training, JCM, Self disclosure, Self awareness, trust, Self acceptance and communication and these are the most considered. Respondents suggested that the existing relations are the ones that need improvement such as motivation, training, recruitment and retention policies, information dissemination and salaries in order to create trust for cooperation and coordination for better employee productivity
Dissertation submitted to the School of Business and Management in a partial fulfillment of the requirement of an Award of the Degree of Bachelor's of Human Resource Management of Kampala International University, Uganda
Employee, Relations, Productivity