Conflict Resolution and Administrative Efficiency in Selected Secondary Schools in Tharaka South District- Kenya

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Kampala International University, College/School of Education
The study was an investigation on the relationship between conflict resolution and administrative efficiency in selected secondary schools in Tharaka south district-Kenya. The purpose of the study was to validate the theory on conflict management and resolution by Mcshare and Glinawn, reviews the existing literature, test the relevant hypothesis, contribute towards the existing knowledge and identify the strength and weaknesses pertaining the variable studied. The objectives of the study were; to identify the demographic aspects of the respondents in terms of age, gender, marital status, and the level of education, to examine the level of conflict resolution, to establish the level of administrative efficiency, and establish the relationship between conflict resolution and administrative efficiency. The study was descriptive with a qualitative approach. The sample size was 130 using the solvens formula; data was analyzed using SPSS-person — correlation. The study found out that there was a significant co-relation between the level of conflict resolution and administrative efficiency therefore rejecting the null hypothesis. Recommendations were to train administration on conflict resolution and allowing the staff to always give feedback based on conflicts.
A Thesis Presented to the College of Higher Degrees and Research Kampala International University Kampala, Uganda In Partial Fulfillment of The Requirements for the Degree Master of Education Administration and Management
Conflict Resolution, Administrative Efficiency, Secondary Schools