Service delivery and customer retention in hotel industry in Bushenyi- Ishaka Municipality (former greater Bushenyi District)
| dc.contributor.author | Muhwezi, Edwin | |
| dc.date.accessioned | 2018-07-04T09:25:45Z | |
| dc.date.available | 2018-07-04T09:25:45Z | |
| dc.date.issued | 2013 | |
| dc.description | Abstract is currently available in soft copy | en_US |
| dc.description.abstract | The study was carried out on service delivery and customer retention in Hotel industry in Uganda a case study of Bushenyi- Ishaka Municipality (former greater Bushenyi District) . The aim of this study was to examine the relationship between Service delivery and customer retention in hotel industry in Bushenyi- Ishaka Municipality. | en_US |
| dc.identifier.uri | http://hdl.handle.net/20.500.12306/119 | |
| dc.language.iso | en | en_US |
| dc.publisher | Kampala International University | en_US |
| dc.subject | Service delivery | en_US |
| dc.subject | Customer retention | en_US |
| dc.subject | Hotel industry | en_US |
| dc.subject | Bushenyi District) | en_US |
| dc.subject | Uganda | en_US |
| dc.title | Service delivery and customer retention in hotel industry in Bushenyi- Ishaka Municipality (former greater Bushenyi District) | en_US |
| dc.type | Thesis | en_US |