Service delivery and customer retention in hotel industry in Bushenyi- Ishaka Municipality (former greater Bushenyi District)
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Date
2013
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Kampala International University
Abstract
The study was carried out on service delivery and customer retention in Hotel industry in Uganda a case study of Bushenyi- Ishaka Municipality (former greater Bushenyi District) . The aim of this study was to examine the relationship between Service delivery and customer retention in hotel industry in Bushenyi- Ishaka Municipality.
Description
Abstract is currently available in soft copy
Keywords
Service delivery, Customer retention, Hotel industry, Bushenyi District), Uganda