Banking activities and growth of small scale enterprises in Uganda: a case study of delight supplies ltd location: Kawempe

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Kampala International University, College of Economics and Management
This study set out to investigate the activities of banking and the growth of small scale enterprises in Uganda, using the case study of delight supplies limited. For a long time various financial institutions have provided services to small scale enterprises in Uganda with the purpose to develop and improve them. However, small scale enterprises supported by financial institutions have not achieved satisfactory growth levels and the possible cause includes the unfavorable credit terms. The terms comprises of high interest rate, loan period, and loan repayment schedule and loan size. This study was conducted with specific objective, to study what kind of facilities are offered by bank to small scale enterprises, how these facilities are being utilized by small scale enterprises and to prepare possible recommendations that can be provided to both banks and small scale enterprises so that they air out their differences. The study addressed research questions on the activities of banking and growth of small scale enterprises in Uganda. A case study was adopted as the basic research design but frequency supported by others such as qualitative and explanatory. The study purpose sampled a population of one hundred and twenty employees from top management, financial and accounts depmiment, staff and other employees of the organization. The study used both primary and secondary data obtained from the available sources and findings from primary sources collected using questionnaires, interviews, and observations was processed using frequencies , and percentages were used as key tools to identify the relationship of variables. The basic findings were that delight supplies limited are currently using the banking services provided which has contributed to its expansion. The major conclusion of the study was that banking activities have contributed to the growth of small scale enterprises in Uganda. Based on conclusion, the major policy recommendation is that banks should review their credit terms offered to small scale enterprises. Additionally banks and other financial institutions should consider more support to small scale enterprises. For further research undertakings, it is proposed that investigations be carried out in the area of strategies for client relation of small scale enterprise by financial institutions.
A research report submitted to the School of Business and Management in partial fulfillment for award of Bachelors' Degree in Business Administration of Kampala International University
Banking, small businesses enterprises, Kawempe, Uganda