Management of accounts receivable and performance of organizations: a case study of Kyela district in Mbeya region Tanzania.

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Kampala International University, College of Economics and Management
The study was carried out at Kyela District Council, Mbeya region as a case study, in an attempt to find out the management of account receivable problems. The objective of the study was to investigate the relationship between management of account receivable and performance of the organization in Tanzania. To examine advantages of adopting good account receivable policies, to establish challenges faced when implementing these policies towards positive or negative debts collection and finally to propose possible ways to overcome the challenges faces in implementing management of account receivable problems. The study adopted both qualitative and quantitative approach in capturing the connect perception and news of the respondents for the successful of the study. The researcher also used questionnaires and interview as survey research technique in gathering data relevant to the study. This design based on a descriptive and explanatory research design with the aim of identifying the account receivable policies employed. Results of the study indicate that the credit standards of the organization do not indicate the required financial strength that clients must demonstrate in order to be given credit. This is likely to increase the amount of bad debt since some customers can fail to pay their dues. The recommendation of the study is that, it is better for the debt collection team to be aware of the policy used by the organization. This will assist them to make effective follow up of debts. To be successful in any activity, there is a need of well designed policies. Thus to improve accounts receivable collection, the organization should seriously ensure effective accounts receivable collection policies in order to ensure on time cash collections. As the policy stated, for all customers who fail to settle their accounts 30 days after invoice date, a notice should be sent to the customer. This makes it easier for the customer to make settlement of a month debt within the period.
A dissertation submitted to the College of Economics and Management in partial fulfillment of the requirements for the Award of the Degree of Bachelor of Business Administration of Kampala International University
Management, Accounts receivable, Mbeya region Tanzania