Management information system and organization performance of microfinance in Gasabo district, Rwanda, case study of customer care in Goshen and UBAKA microfinance:
| dc.contributor.author | Kibogo, Placide | |
| dc.date.accessioned | 2020-01-14T18:38:24Z | |
| dc.date.available | 2020-01-14T18:38:24Z | |
| dc.date.issued | 2010-07 | |
| dc.description | a Thesis Presented to the School of Postgraduate Studies and Research Kampala International University Kampala, Uganda In Partial Fulfillment of the Requirements for the Degree Master of Business Administration. | en_US |
| dc.description.abstract | Rwanda government have promoted the microfinance as its route out of poverty and many peoples started to have habitual to use those microfInance, and that have become a big task for microfinance to serve their customers. The management information system has been identified as one solution to this problem. The current study is focus to the management information system and organization performance of microfinance in Gasabo district, Rwanda (case study of customer care in Goshen and Ubaka microfinance) A descriptive and comparative method was conducted to explore and compare the contribution of management information system in Goshen and Ubaka microfinance. The alternative hypothesis was tested to explore and compare the contribution of management information system in Goshen and Ubaka microfinance. With the questionnaires, data were collected from the staffs of the microfinance institutions concerned by the study. The results of the study indicated that the management Information system for customer care; perform well in Goshen microfinance institution than Ubaka microfinance because in six MIS components considered by the researcher, Goshen has good contribution than Ubaka in all four components. | en_US |
| dc.identifier.uri | http://hdl.handle.net/20.500.12306/6978 | |
| dc.language.iso | en | en_US |
| dc.publisher | Kampala International University, College of Economics & management. | en_US |
| dc.subject | information system | en_US |
| dc.subject | Goshen and UBAKA micro finance | en_US |
| dc.subject | Gasabo district, Rwanda, | en_US |
| dc.title | Management information system and organization performance of microfinance in Gasabo district, Rwanda, case study of customer care in Goshen and UBAKA microfinance: | en_US |
| dc.type | Thesis | en_US |