Conflicts and organizational performance: case study of center for peace and development
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Date
2012-03
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Kampala International University.College Of Economics and Management
Abstract
The purpose of the study was to establish the relationship between conflict and organizational
performance in Center for Peace and Development in Galkaio, Puntland, Somalia.
The objectives of the study were;
To find out the types of conflicting situations in Center for Peace and Development ; to
establish the effects of conflicts on performance of Center for Peace and Development; to
establish the ways of how to manage conflict in Center for Peace and Development.
Data was collected through use of questionnaires and interviews, and categories of respondents
were employees, including the managing director and the human resource manager and the study
covered 50 respondents. The data collected was analyzed by the use frequencies, percentages and
interpreted and then presented using tables.
The findings of the study indicated the following;
Conflicts had significant effects on performance of Center for Peace and Development and
therefore, this hindered the attainment of the goals of Center for Peace and Development. The
study further discovered that there should be ways of how to manage conflict in Center for Peace
and Development.
In conclusion, Center for Peace and Development should set super- ordinate goals, use
compromise, provide resources, alter structural variables and others in order to manage conflicts.
Description
Research report submitted to the school of Business and Management in the partial fulfillment of the requirements for the a ward of a bachelors degree in Human Resource Management of Kampala International University
Keywords
Conflicts, Organizational performance, Peace, Development