The effects of internal control system on the performance of Uganda Revenue Authority: a case study of Cyanika and Bunagana customs, Kisoro district, Uganda
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Date
2013-05
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Publisher
Kampala International University, College of Economics and Management
Abstract
The study was conducted examine the effects of internal control system and performance of URA with a case study of Chananika and Bunagana custom which has a total population of 50 employees in all departments from which the sample size of 44 respondents was randomly selected. The study was quantitative since the major findings from the field were descriptively presented through the use of tables and graphs for easy understanding and interpretation. The study had five objectives which included, to determine and find out the components of internal control system in organizations, to determine the mode of operation of Internal Control system in organizations, to explore the effect of the internal control system on the performance of organizations, to determine the relationship between internal control system and financial performance of URA, to determine the significance relationship between internal control system and financial performance of URA. Using a cross sectional survey design in which the survey questionnaire and interview guide were used to collect the required data, the study was able to make the following findings, The research revealed that males is highest with 68.2%, 45.5% of the respondents were in the age group 30-39 and 63.6% of the respondents were degree holders, that internal control system are very important to the performance of as indicated by 90.1 % of the respondents uses internal control system in the improvement of day to day financial management, The researcher also found out that most respondents has no appreciable knowledge to use computer for originating, maintaining and recording transactions accurately. The researcher therefore recommended the management to train workers on how to use computer application micro soft, ward, excel and access and PowerPoint. The management should also leave old system of presenting financial statement using GAAP and adopt new system of presenting financial statement such as using IFRS and IAS, they should also employ workers with experience and first train and orient fresh graduate at work place to improve the efficient and effectiveness in collection of revenues within the URA.
Description
A research dissertation submitted to the College of Economics and Management Sciences in partial fulfillment of the requirements of the Award of a Bachelors Degree in Business Administration of Kampala International University
Keywords
Internal control system, Uganda Revenue Authority, Cyanika and Bunagana customs, Kisoro district