Browsing by Author "Christopher, Were"

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    Management styles on employee performance and needs satisfaction in selected Nairobi-Kenya Based Hospitals
    (Kampala International University, College of Economics and Management., 2012-08) Christopher, Were
    Management styles in organizations in general is currently one of the major domains of organizational research, and the study of organizational change has become one of the major aspects in being able and helping to measure the organization performance; efficiency and effectiveness. The study objective was to establish the relationship between management styles used by managers and their effect to human needs satisfaction and performance of employees. A descriptive correlation research design was applied through the conceptualization and implementation of a descriptive survey method. The descriptive survey helped the researcher quantify data that seemed immeasurable, such as feelings, beliefs, and thoughts. 140 participants from 15 hospitals/medical centers in Nairobi-Kenya participated in the study. The findings of the study showed that around 64.5% (n=90) of the employees had low performance with the ways they perform their responsibilities, which clearly shows one thing that most of these employees are performing at the lower level and they are lacking either integrity, key competencies, dedication, equipment, motivation, resources or other accessories to do their tasks. Only 33.3% (n=47) of employees that were surveyed showed some degree of high performance. The study also identified the level of human needs satisfaction of employee in selected hospitals in Nairobi, Kenya. Only 32 % (n=45) had some degree of human needs satisfaction, The majority 63% (n~=88) were not satisfied that their human needs were being met.This therefore led to the researcher to conclude that the non scientific management styles utilized by managers is responsible for poor performance and perceptions of dissatisfied human needs by healthcare workers in Nairobi Kenya based hospitals. Managers should be able to utilize scientific methods/Taylorism if they are to achieve maximum performance from their employees. The recommendation therefore is for all healthcare workers (managers) to be enrolled into management courses for them to acquire new scientific skills in management and this will not only help solve the problem of health workers migration for ‘greener pastures’ but also improve their performance and human needs satisfaction.
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    Management Styles on Employee Performance and Needs Satisfaction in Selected Nairobi-Kenya Based Hospitals
    (Kampala International University, College of Humanities and social sciences., 2012-08) Christopher, Were
    The researcher wishes to acknowledge God almighty for provision of wisdom and capabilities to make this work possible, for without Him nothing is possible. The researcher is also indebted and thanks the Kampala International University (KIU) management for the guidance and support during training and completion of this thesis. This also goes to the management of Sanofi Kenya Ltd the employers for supporting the completion of these studies. The researcher also acknowledges the Deputy Vice Chancellor (DVC)-College of Higher Degrees and Research (CHDR) Dr. Novembrieta R. Sumil for her support especially in the choice of the research topic that was relevant to my studies. The researcher is honoured to the supervisor Dr. Manuel Sumil, as he has been behind the success in this thesis. He has been tirelessly supportive even in times when he had so many students to give counsel to; he remained available to consult at all times. Thank you Dr. Sumil. The researcher also thanks the viva panel members during the defence of this thesis, for their advice and corrections. The researcher’s appreciation goes to the chairman of the panel Prof. Kabir Haruna Danja and his two colleagues Prof. Yahaya Ibra him and Dr. Sunday Arthur. The researcher wishes to thank his family members who have been supportive throughout the course of these studies. The researcher also acknowledges the respondents of the study for having taken part of their busy schedule to help fill the questionnaire. Last but not least the researcher acknowledges friends who have been very supportive during the course of training and preparations of this thesis. The researcher is grateful for their sincere help and encouragement.