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Please use this identifier to cite or link to this item:
http://hdl.handle.net/20.500.12306/119| Title: | Service delivery and customer retention in hotel industry in Bushenyi- Ishaka Municipality (former greater Bushenyi District) |
| Authors: | Muhwezi, Edwin |
| Keywords: | Service delivery Customer retention Hotel industry Bushenyi District) Uganda |
| Issue Date: | 2013 |
| Publisher: | Kampala International University |
| Abstract: | The study was carried out on service delivery and customer retention in Hotel industry in Uganda a case study of Bushenyi- Ishaka Municipality (former greater Bushenyi District) . The aim of this study was to examine the relationship between Service delivery and customer retention in hotel industry in Bushenyi- Ishaka Municipality. |
| Description: | Abstract is currently available in soft copy |
| URI: | http://hdl.handle.net/20.500.12306/119 |
| Appears in Collections: | Master of Business Administration - Main and Ishaka Campus |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Muhwezi.pdf | Abstract | 135.29 kB | Adobe PDF |  View/Open |
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