Masters of Arts in Public Administration and Management
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- ItemAccountability and Socio-Economic Development in Middle Shabelle Region, Somalia(2024) Ali Abdi YusufThis research aimed at investigating the effects of accountability on socio-economic development in the Middle Shabelle region, Somalia. The objectives were to examine the effects of political accountability on socio-economic development, to determine the effects of administrative accountability on socio-economic development, and to find out the effects of legal accountability on socio-economic development in the Middle Shabelle region, Somalia. This research study was underpinned by the liberalism theory stated by John Locke (1632–1704). The researcher used a correlational research design to establish the facts regarding political instability and economic development in the Middle Shabelle region, Somalia. Data from the questionnaires were edited, coded, and entered into a computer, and the Statistical Package for Social Scientists (SPSS) program was used to analyze it. The test of significance for the regression model was determined by using ANOVA. The coefficient of determination, (r2), was the square of the sample correlation coefficient between outcomes and predicted values. Findings showed that the results on the Pearson's Linear Coefficient Correlation showed that r = 0.298, Sig. value = 0.005 < P value at 0.05. The overall mean reveals that the effects of legal accountability on socio-economic development in Somalia had a mean rate of 2.88 and a standard deviation of 0.78, estimated at 78%, and was high. Additionally, the results on the Pearson's Correlation Coefficient were r = 0.493, Sig. value = 0.000 < P value at 0.05. The researcher concluded that political accountability is one of the fundamental prerequisites for successful socio-economic development in a country. The researcher recommended that the Federal Government of Somalia should undertake serious and long-term reforms on the leadership aspect, especially reinforcing administrative accountability so that it can remain and contribute to the socioeconomic aspects of the country.
- ItemTax Administration and Internally Generated Revenue: A Study Of National Revenue Authority, South Sudan.(2024) Akuei Kuereng AwaiThe study aimed at assessing the effects of tax administration system on internally generated revenue by the National Revenue Authority in South Sudan and was guided by the following objectives: to examine the effects of administrative efficiency on internally generated revenue in National Revenue Authority, Republic of South Sudan, to investigate the effects of taxpayer compliance on internally generated revenue, and to determine the impact of institutional capacity on internally generated revenue and To examine the relationship between tax administration and internally generated revenue in National Revenue Authority, Republic of South Sudan. The study was underpinned by two mutually reinforcing theories of Revenue Diversification Theory (RDT) and Principle Model of Taxation Theory. The study used a descriptive research design in which both qualitative and quantitative methods of data collection were employed and a sample size of 191 from the population of 380. But out of those only 180 respondents received filled and returned the questionnaire with 92.7% response rate. Systematic and purposive sampling strategies were used, and the Self-Administered questionnaires and interview guide used to collect the data. Findings from the study revealed that the majority of respondents strongly disagreed that administrative efficiency was effective in ensuring compliance with laws and regulations. The results suggested a widespread perception of inefficiency in the administrative system. It implies that respondents believe that the current administrative processes and practices are not effectively enforcing compliance with laws and regulations. A significant portion of respondents (33.3%) disagreed that they were familiar with the enforcement agencies responsible for ensuring compliance. This indicates a potential lack of awareness or communication regarding these agencies. The majority of respondents disagreed that they were familiar with the process of taxpayer registration. This suggests a potential lack of awareness or understanding of the registration process among the respondents. Findings also indicate that a notable proportion of respondents expressed dissatisfaction with the accurate and timely recording of revenue transactions. This suggests a perceived weakness in this area, indicating that there may be challenges in maintaining accurate and up-to-date records of revenue transactions. The data indicates a moderate level of satisfaction in monitoring activities within organizations or fields, with approximately 50% of respondents indicating satisfaction. The study also concluded that there is a strong positive relationship between tax administration and internally generated revenue with the Pearson correlation coefficient between the two variables being 0.957. As tax administration improves, there is a corresponding increase in internally generated revenue, and vice versa. This highlights the importance of effective tax administration practices in driving higher levels of internally generated revenue. There is a need for better dissemination of information about enforcement agencies and improved collaboration and coordination between these agencies and other institutions involved in ensuring compliance. The study recommended that the government should improve the dissemination of information about enforcement agencies and their roles and responsibilities. Strengthen Collaboration and Coordination, Improve Enforcement of Existing Laws.
- ItemTax Administration and Internally Generated Revenue: A Study of National Revenue Authority, South Sudan.(2024-11) Akuei Kuereng AwaiThe study aimed at assessing the effects of tax administration system on internally generated revenue by the National Revenue Authority in South Sudan and was guided by the following objectives: to examine the effects of administrative efficiency on internally generated revenue in National Revenue Authority, Republic of South Sudan, to investigate the effects of taxpayer compliance on internally generated revenue, and to determine the impact of institutional capacity on internally generated revenue and To examine the relationship between tax administration and internally generated revenue in National Revenue Authority, Republic of South Sudan. The study was underpinned by two mutually reinforcing theories of Revenue Diversification Theory (RDT) and Principle Model of Taxation Theory. The study used a descriptive research design in which both qualitative and quantitative methods of data collection were employed and a sample size of 191 from the population of 380. But out of those only 180 respondents received filled and returned the questionnaire with 92.7% response rate. Systematic and purposive sampling strategies were used, and the Self-Administered questionnaires and interview guide used to collect the data. Findings from the study revealed that the majority of respondents strongly disagreed that administrative efficiency was effective in ensuring compliance with laws and regulations. The results suggested a widespread perception of inefficiency in the administrative system. It implies that respondents believe that the current administrative processes and practices are not effectively enforcing compliance with laws and regulations. A significant portion of respondents (33.3%) disagreed that they were familiar with the enforcement agencies responsible for ensuring compliance. This indicates a potential lack of awareness or communication regarding these agencies. The majority of respondents disagreed that they were familiar with the process of taxpayer registration. This suggests a potential lack of awareness or understanding of the registration process among the respondents. Findings also indicate that a notable proportion of respondents expressed dissatisfaction with the accurate and timely recording of revenue transactions. This suggests a perceived weakness in this area, indicating that there may be challenges in maintaining accurate and up-to-date records of revenue transactions. The data indicates a moderate level of satisfaction in monitoring activities within organizations or fields, with approximately 50% of respondents indicating satisfaction. The study also concluded that there is a strong positive relationship between tax administration and internally generated revenue with the Pearson correlation coefficient between the two variables being 0.957. As tax administration improves, there is a corresponding increase in internally generated revenue, and vice versa. This highlights the importance of effective tax administration practices in driving higher levels of internally generated revenue. There is a need for better dissemination of information about enforcement agencies and improved collaboration and coordination between these agencies and other institutions involved in ensuring compliance. The study recommended that the government should improve the dissemination of information about enforcement agencies and their roles and responsibilities. Strengthen Collaboration and Coordination, Improve Enforcement of Existing Laws.
- ItemEffects of Stewardship Leadership on Public Service Delivery:(Kampala International University, 2023-11-16) Samue, TigawalanaThe study set out to establish the effects of stewardship leadership on public service delivery in Uganda. It also tried to establish the effect of personal mastery on public service delivery. The specific objectives of the study was to investigate the effect of stewardship leadership on public service delivery of MIA, considering the following specific objectives (i) Personal mastery on public service delivery in Uganda? (ii) Personal vision on public service delivery in Uganda? (iii) Change consciousness on public service delivery in Uganda. This study was guided by two theories namely the Stewardship theory and the Leadership theory. The study was a descriptive survey, precisely the cross- sectional survey design in which both qualitative and quantitative approaches of data collection were employed, the research sampled 260 MIA Staffs, which were sampled from the target population of 805 employees using the Krejcie & Morgan (1970) table of sample size determination. The findings revealed that there are some threats posed by stewardship leadership approaches on public service delivery in Uganda, but most important, MIA employees were guided and trained on the concept of stewardship leadership from their seniors and bosses. The study also concludes that stewardship leadership styles affect the way services are delivered. Leadership styles such as democratic, transactional, and transformational make this possible. The results suggest that those in change consciousness leadership positions should exhibit stewardship leadership to inspire, mentor, and motivate their subordinates, thus creating a more conducive working environment for improved service delivery. With stewardship leadership, subordinates can be motivated to provide quality service to customers. Hence, change consciousness is instrumental in building workforce creativity and stimulating their levels of motivation to enhance service delivery. The study also recommended that the administrators should also endeavour to put in more effort in organizing workshops and seminars on stewardship leadership practices geared towards improving the quality of service in the Ministry. In this regard, the purpose of stewardship should be looked at as the need to improve performance rather than being looked at as a means of punishing staff for their in competencies.
- ItemCommunity Sensitization and Acceptance of Covid -19 Vaccines in Juba, South Sudan(Kampala International University, 2023-11-15) Gezahegn, Belayneh AbrehaThis study investigated the factors that may impact the community's willingness to receive the COVID-19 vaccine, in order to increase vaccine acceptance in Juba, South Sudan. In doing so, the study set out to realize three objectives: to examine the effect of community behavioral change regarding COVID-19 vaccines acceptance; to assess the effect of knowledge and perceptions of community members regarding COVID-1N 9 vaccines acceptance and to determine the effect of communication strategies and increase in vaccine acceptance. In addition, the study was guided by two theories; namely: The Health Belief Model by Rosenstock (1974) and Social Cognitive Theory (SCT) by Bandura (1986). The study adopted a descriptive survey design, and a mixed method approach in data collection, whereby both quantitative (survey questionnaire) and qualitative (key informant interview) approaches were used to elicit data from the study. Quantitative approach, however, was the main source of data, whilst qualitative approach served as a supplementary source of data. The sample size consisted of 164 respondents determined through the use of Krejcie and Morgan table of 1970 and data was analyzed at uni-variate, bi-variate and at multivariate level using means, standard deviation, Pearson Linear Correlation Coefficient (PLCC) and regression analysis. The study revealed that all variables in the model (Community behavioral change, Community knowledge and perceptions and effective communication strategies) are significant predictors of acceptance of COVID 19 Vaccines. From the study findings on the first objective of the study, the study concluded that majority of the respondents strongly agreed that by promoting Community behavioral change through providing accurate information about vaccines, addressing misinformation and rumors about vaccines and working with community leaders to promote vaccination, then acceptance of COVID 19 Vaccines will be enhanced. On the second objective of the study, the study concluded that majority of the respondents strongly agreed that by promoting Community knowledge and perceptions through making the vaccines more accessible, addressing discrimination against marginalized groups, strengthening healthcare system, investing in education and Promoting social cohesion; and then then acceptance of COVID 19 Vaccines will be enhanced. Concerning objective three, the study concluded that majority of the respondents strongly agreed that by promoting effective communication strategies through Using clear and concise language, using evidence-based information, using multiple channels, tailoring the message to the target audience, engaging with the target audience; then, acceptance of COVID 19 Vaccines will be enhanced. And lastly from the study findings and conclusions, the study recommended that all the three constructs of community sensitization should be enhanced in South Sudan through promotion of accurate information about vaccines, addressing misinformation and rumours about vaccines and using a variety of channels, such as mass media campaigns, social media, and face-to-face communication.