Analysis of the factors influencing customer adoption of internet banking in Uganda
| dc.contributor.author | Haron, Onencan | |
| dc.date.accessioned | 2020-07-15T11:24:21Z | |
| dc.date.available | 2020-07-15T11:24:21Z | |
| dc.date.issued | 2018-09 | |
| dc.description | A thesis submitted in partial fulfillment of the bachelor degree of business administration to Kampala international university | en_US |
| dc.description.abstract | The adoption of internet banking as a platform for offering banking services is on a steady rise globally. The purpose of this study is to examine the factors influencing customer adoption of internet banking in Uganda. The study will utilize an Integrated Model Framework to investigate the factors that influence customer adoption of internet banking in Uganda. Variables will; be drawn from traditional models that offer separate and theoretically sound constructs, namely; Theory of Perceived Risk, Technological Acceptance Model, Theory of Planned Behavior, Theory of Reasoned Action, Diffusion of innovation Theory and the ABC Model of Attitudes. The scope of the research are Ugandans who hold an account with any of the commercial banks in Uganda between July and August 2018. Questionnaire will be distributed to customers either inside banking halls or while entering or leaving the banking hall in sampled bank branches | en_US |
| dc.identifier.uri | http://hdl.handle.net/20.500.12306/8525 | |
| dc.language.iso | en | en_US |
| dc.publisher | Kampala international international: College of Economics and Management | en_US |
| dc.subject | Business administration | en_US |
| dc.subject | Customer adoption | en_US |
| dc.subject | Internet banking | en_US |
| dc.subject | Uganda | en_US |
| dc.title | Analysis of the factors influencing customer adoption of internet banking in Uganda | en_US |
| dc.type | Other | en_US |