Business Ethics and Financial, Performance of the Banking Industry: A Case Study of Diamond Trust Bank Kabalagala Branch
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Date
2017-05
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Kampala International University, College of Economics and Management Sciences
Abstract
The study investigated the effect of business ethics on organizational performance in the banking
industry with a particular reference to Diamond Trust Bank, Kabalagala branch. The objectives
of this research work were to determine the relationship between the dimensions of business
ethics and organizational performance.
The study used a cross-sectional research design. Data was collected using questionnaires. A
simple random sampling design was used to select respondents from the clients and purposive
sampling was used to select staff respondents. The study covered 100 respondents all had
information on business ethics activities. Primary data was used for the study with questionnaires
as research instrument. Data presentation was done using pie charts and bar graphs showing
frequencies and percentages. Data analysis was done using a computer package of SPSS.
The findings of the study revealed that the dimensions of business ethics have effect on
organizational performance. Based on the findings it was recommended that Diamond Trust
Bank should adequately involve its employees in taking decisions regarding the setting of their
attainable goals. There should be intensive public enlightenment and organization of seminars
and conferences to make various corporate bodies to be aware that their obligation does not end
with profit-making and maximization of shareholder wealth. This will enable the business unit
mangers to be more aware and conscious of social needs of their immediate environment and the
community at large.
Description
A research report submitted to the College of Economics and
Management for the Partial Fulfillment for the
Requirements of the Award of Bachelors
Degree of Business Administration Finance
and Accounting of Kampala
International
University.
Keywords
Business Ethics, Financial Performance, Banking Industry, Diamond Trust Bank