Master of Business Administration - Main and Ishaka Campus

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    Employee Training and Staff Commitment, A Case of Somtel Company Bosaso Puntland Somalia.
    (2024-08) Yahye Abdirahman Ibrahim
    Using Somtel Bosaso Puntland, Somalia as a case study, the study sought to determine how worker commitment was affected by employee training. The goals were to: (1) investigate the impact of employee orientation on employee commitment; (2) ascertain the impact of employee mentorship on employee commitment; and (3) ascertain the impact of employee apprenticeship on employee commitment in Somtel Bosaso Puntland, Somalia. Data was gathered from 71respondents in 5 interviews. Frequency, percentages, mean, and standard deviation were used inthe data analysis process. Finally, simple linear regression analysis was used to find the relationship between the variables. According to the study, employee orientation had a significant (p = 0.000) impact on staff commitment inSomtel Bosaso Puntland, Somalia. Employee mentoring also had a significant (p = 0.000) impact on staff commitment in the same location.Staff apprenticeship, on the other hand, had a negligible (p = 0.000) impact on staff commitment in the same location. Based on the findings, the researcher conclude that staff orientation can be developed to the realization of staff commitment, in the assessment therefore its incumbent to argue that employee orientation has the potential to generate staff commitment. The findingsfurther show that employee mentoring has a positive statistically significant effect on staff commitment in Somtel Bosaso Puntland Somalia. The study concludes that employee mentoring if improved can improve the predictive environment of the staff in terms of commitment. The findings show that staff apprenticeship had a very low effect on staff commitment in SomtelBosaso Puntland Somalia. The study recommends that orientation of the employees should be based on a set Somtel goals and objectives in order to attain a focus by staff commitment. Policies and procedures guiding orientation of the employees need to be developed into efficiency and well planned to generate coherence of staff commitment. In order to increase employee performance for their firm, some companies should keep a close eye on the mentorship issue, which includes career support, knowledge transfer, and psychosocial support. To give direction to the state of the improvement of organizational advances, apprenticeship policies must be drafted precisely. Apprenticeship activities need to be guided with an effective policy to enable the performance of the employees under a well guided organization performance mechanism.
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    Corporate Governance and Financial Performance of Kenya Commercial Bank
    (2024-11) Susan Njeri Ngugi
    The banking sector is pivotal in fostering economic growth and development, especially in developing countries like Kenya. Corporate governance played a crucial role in shaping the performance and sustainability of banks and was significant in mitigating risks and fostering transparency and accountability. However, there was a substantial gap in the empirical understanding of the relationship between corporate governance and the performance of banks in Kenya, making this study imperative. Kenya Commercial Bank(KCB), one of the region's largest and most diversified banks, served as an appropriate representative for examining this dynamic. The primary objective of this study was to investigate the effect of corporate governance on the performance of the banking sector in Kenya, focusing specifically on Kenya Commercial Bank. The study sought to understand how different elements of corporate governance affected the operational efficiency, financial stability, and overall performance of KCB. The independent variable was corporate governance, measured by regulatory compliance, and disclosure practices. The dependent variable was the performance of KCB. The study utilized a descriptive research design and employed primary data collected through structured questionnaires administered to senior, middle, and junior-level managers at KCB Bank. The collected data was analyzed using descriptive, correlational and multiple linear regression method to establish relationships and trends between corporate governance and the performance of KCB. Regression results revealed that board composition, regulatory compliance, and disclosure practices together account for 93.7% of the variation in the performance ofKCB. The explanatory power of the model was statistically significant as the p-value was0.000. Further, the results revealed that board composition (β = 0.381, p < 0.000); regulatory compliance (β = 0.354, p < 0.000); and disclosure practices (β = 0.206, p =0.017) had a positive and significant effect on the financial performance of KCB. The study concludes that a well-balanced board enhances decision-making, proactive regulatory compliance strengthens governance structures, and transparent disclosures foster investor confidence, all contributing to improved financial outcomes. Recommendations include enhancing board diversity, adopting proactive regulatory compliance measures, prioritizing transparent disclosure practices, implementing robust risk management frameworks, and fostering a culture of continuous improvement to sustain KCB’s financial performance amidst governance challenges. The findings of this study provided valuable insights into the role of corporate governance in enhancing the performance of banks in Kenya and potentially aided in the development of policies and strategies to strengthen corporate governance frameworks in the Kenyan banking sector. This, in turn, could lead to increased investor confidence, financial stability, and sustained growth in the sector.
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    Working Capital Management Practices and Growth Of Selected Small and Medium Enterprises in Nakawa Division Kampala Uganda
    (2024-09) Sanyu Jesca
    The purpose of the study was to establish the effect of working capital management practices onthe growth of Selected SMEs in Nakawa Division and the specific objectives were to determinethe effect of cash, debtors, creditors and inventory management practices on growth of SMEs in Nakawa Division, Uganda. Hypotheses were tested at 0.05 significance level. The study wasanchored on Resource Based Theory and Trade off Theory of Liquidity. The population of the study was 217 small and medium enterprises in Nakawa Division. The study adopted descriptive and correlation research design. The target population comprised of a total of 841 SMEs operating in Nakawa Division, Uganda. Proportionate stratified random sampling was used to select a sample of 89 SMEs. Purposive sampling technique was used to pick respondents from the 89 SMEs. Questionnaires were used as the suitable data collection tool which was analyzed using statistical software. The study found that cash management practices hadix positive and statistically significant effect on the growth of SMEs (p= 0.000); debtors management practices had a positive and statistically significant effect on the growth of SMEs (p=0.000).Additionally, creditors management practices had a positive but statistically insignificant effect on the growth of SMEs (p=0.196) whereas inventory management practices had a positive butstatistically insignificant effect on the growth of SMEs (p= 0.263). From correlation analysis, thestudy found a positive relationship between cash management practices and growth (r = 0.790, p= 0.000) at 5% level of significance. Debtors management practices had a positive relationshipwith growth (r = 0.771, p = 0.000); creditors management practices had a positive relationshipwith growth of SMEs (r = 0.267, p = 0.019) whereas inventory management practices had apositive relationship with growth (r = 0.551, p = 0.000) at level of significance. The studyrecommends that SMEs in Nakawa Division should formulate cash management policy to guidethe effective maintenance of liquidity at optimal levels and ensure proper implementation of cashbudgeting and planning framework. SMEs should also review the credit policy to ensure effectivecredit administration decisions. In addition, there should be a clear policy that spells out effectiveaccount payables management practices that ensures optimal credit purchases as well as stipulatecreditors’ settlement criteria. Moreover, management of SMEs in Nakawa Division shouldformulate inventory management policy which focuses on ensuring that optimal stock levels aremaintained to avoid overstocking and under stocking of certain products.
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    Socio-Economical Factors and Performance of Women Owned Enterprises in Puntland Somalia.
    (2024-09) Sailo Ahmed Mohamed
    The purpose of the study is to find out the effect of Socio economic factors on performance of women owned enterprises at Puntland Business Women Umbrella (PBWU). In Somalia, female entrepreneurs encounter significant obstacles in accessing credit, primarily stemming from a lack of information, entrepreneurial skills, and limited access to financial services. The objectives of the Study are; 1) To establish the effect of loan accessibility on performance of women enterprises at Puntland Business Women Umbrella, 2) To examine the effect of entrepreneurial skills on performance of women owned enterprises at Puntland Business Women Umbrella, 3) To examine the effect of Investment information accessibility on performance of women owned enterprises at Puntland Business Women Umbrella. The research concentrated on a period spanning from 2015 to 2020, during which respondents engaged with the study's concerns. This study was guided by the Grameen Theory of Lending by Mohammed Yunus (1976), the Agency theory by Jensen and Meckling (1976) and trade-off theory of Kraus & Lichtenberger (1973) which was later developed by Myers in 2014. This particular study used a cross-sectional research design with a quantitative approach to facilitate data collection and analysis. According to the 2015 PBWU Annual Report, the organization had 761 members, of whom 309 were women. The number of participants in this study was 309 women, and the sample size was 175, according to the guidelines of Krejcie & Morgan (1970). The study utilized data gathered through questionnaires, interviews, and documentary sources to explore how socio-economic factors impact the performance of women-owned enterprises in Puntland, Somalia.
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    Corporate Strategies and Financial Performance of Selected Commercial Banks In Mogadishu, Somalia
    (2024-11) Said Abdikadir Farah
    This study aimed to investigate the effect of corporate strategies on the financial performance of commercial banks in Mogadishu, Somalia utilizing a mixed methods research design comprising both quantitative and qualitative approaches. Primary data was collected through a questionnaire targeted at 219 bank employees using simple random sampling to obtain a sample of 142respondents. Descriptive statistics such as frequencies, percentages, means and standard deviations along with inferential linear regression analysis were used to analyze the data. The findings revealed that competitive strategy significantly affects financial performance (R2=0.153, p=0.000), as does operational strategy (R2=0.234, p=0.000) and resource governance (R2=0.286, p=0.000). It was thus concluded that corporate strategies play a substantial role in influencing the financial performance of commercial banks in Mogadishu and recommendations include banks adopting advanced market research, innovative service delivery processes and continuous staff training to enhance performance. The study helps contribute to the knowledge in the banking sector on the pivotal role of competitive strategies, operational strategies, and resource governance in the Somali context. Keywords: commercial banks, corporate strategies, financial performance, Mogadishu, Somalia